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This online shop is a division of Start2Cook
Limited. Terms and Conditions are valid from January 1st 2010.
Welcome to Start2Cook Limited. Please review the following
terms and conditions that apply to your use of; and purchase of
products from; our sites.
WE/US/START2COOK REFERS TO START2COOK LIMITED.
YOU/YOUR REFERS TO THE PERSON/COMPANY THAT START2COOK LIMITED HAS
SENT PRODUCTS TO. ANYONE REFERS TO ANOTHER PERSON/GROUP OF
PERSONS/COMPANY THAT MAY OBTAIN USE TO ANY PRODUCT SUPPLIED BY
START2COOK LIMITED.
(1) IMPORTANT NOTICE - COOKING UTENSILS ARE BY
DEFINITION SHARP, THE WHOLE PURPOSE OF KNIVES, VEGETABLE
PEELERS, CHOPPERS ETC. IS TO CUT. BY AGREEING TO BUY FROM
START2COOK LIMITED; AND BY START2COOK LIMITED SUPPLYING TO YOU;
YOU AGREE, UNCONDITIONALLY, THAT YOU ARE AGED 18 OR OVER, THAT
ANY PRODUCTS THAT WE SUPPLY OR COMBINATION OF PRODUCTS THAT WE
SUPPLY WILL ONLY BE USED FOR THE PURPOSE FOR WHICH THEY ARE
INTENDED AND THAT YOU AGREE TO STORE THESE PRODUCTS IN A SAFE
AND RESPONSIBLE MANNER AND WILL NEVER ALLOW ANY OF THESE
PRODUCTS TO BE USED UNSUPERVISED BY ANYONE UNDER THE AGE OF 18.
COMPLETION OF ANY ORDER AND THE SUBSEQUENT SUPPLY OF ANY
PRODUCT, FROM START2COOK LIMITED TO YOU IS BASED ON YOUR
COMPLETE UNDERSTANDING OF THIS CONDITION(1)
(1.2) Please note that your use of our sites
constitute your agreement to be bound by these terms.
(2)
We may from time to time change the terms and conditions that
govern your use of our site. Your use of the site following any
change will constitute your acceptance of the new terms and
conditions. (3) We may change, move, delete or add to our website at
any time.
DELIVERY
(4)
If ordering from this website or via our Telesales number by
credit/debit card at the time of placing your order, goods
(in stock) will be dispatched on the same day (5) if ordered before
1pm or on the following working day; (6) on receipt & confirmation
of payment. (7) Goods are dispatched on a next day service, delivery
before 3pm. (8) Payment for goods by cheque & postal order will be
dispatched once funds are cleared through our bank. (9) If ordering
from within the Republic of Ireland or Europe we ask that you
call our order line so we may correctly calculate delivery costs.
GUARANTEE & RETURNS
(10)
These guarantees are in addition to your statutory consumer
rights. If for any reason our products fail to perform
satisfactorily within the stated guarantee or have been supplied
faulty, you will be offered the choice of a replacement product
or a full refund. (11) Any unused product may be returned within 30
days for a refund excluding original delivery costs (12) minus a 10%
administration fee. (13) No refund will be given for the cost of postage
and packing for the return of any goods. (14) We do ask that any
unused product be returned in its original packaging. (15) For
details of how goods may be returned please call Customer
Services on 01827 874226. (16) We will not be liable for the
replacement of any goods under any guarantee if they have been
damaged or misused other than in the application for which they were
intended.
DATA PROTECTION
(17)
The Start2Cook Limited takes the privacy of its website users very
seriously. Your data (including name, address, telephone number,
email address, credit card details) is only held by us until
your order is fully processed. (18) This data is then securely
destroyed.
SECURITY
(19)
when placing an order over the Internet your payment details are
transmitted over a secure encrypted HTTPS network. (20) Your
credit card details are removed in entirety from our system
following order processing.
PRODUCT CHARACTERISTICS AND AVAILABILITY
(21)
We make every effort to have stock available for all products
illustrated on this web site but products may be delayed or withdrawn at
any time. (22) If for any reason we are unable to deliver the
products you require, we will automatically offer you the full
value of any such product, and delivery charge if appropriate.
(23) Because of continuous product development, products supplied may
differ slightly from those illustrated on our site. (24) Should you
not be satisfied with any substitute we may send you, we will
provide a full refund, including delivery charge if appropriate,
(25) upon receipt of the returned goods. (26) Colours illustrated are
subject to the normal limitations of electronic presentation.
(27) External measurements and capacities quoted are accurate to
manufacturer specifications and (28) we bear no liability for
any errors in dimensional descriptions.
(29)
We reserve the right to refuse an order. (30) No order will be
contractually binding until you have been notified of its
acceptance.
PRICING and PAYMENT
(31)
All prices are quoted in pounds sterling (GBP) and include VAT.
Payment can be made at the time of ordering by Visa, MasterCard,
Delta, Solo or Switch cards. (32) Alternatively, you may pay by
cheque or postal order. Please see "Delivery" above).
GENERAL
(33)
All web site design, text, graphics, their selection and
arrangement and all software compilations, underlying code,
software and all other material on this site are owned either by
Start2Cook Limited or its (34) content or technology providers.
(35) Permission is granted electronically to copy and print in hard
copy sections of this site for the sole purpose of placing an
order with us or using this site as a shopping resource. Any
other use of this site or the material on it including
reproduction for other purposes without our prior written
consent is strictly prohibited.
(36)
Your use of the site and any purchase made from it will be
governed by English law and will be deemed to have occurred in
England. (37) All communications relating to all transactions will be
conducted in English.
(38)
We have taken every care in the preparation of the content of
this site but to the extent permitted by law (39) we disclaim all
warranties, express or implied, as to the accuracy and
completeness of the information contained in any of the
materials on this site. (40) We shall not be held liable to any
person for any loss or damage they may suffer as a result of the
use of this site, save as expressly set out herein. (41) These
exclusions and disclaimers shall be construed in accordance with
English law. (42) If any provision of any of them is held to be
unenforceable or unlawful then that provision shall be deemed to
be severable and shall not affect the validity and
enforceability of the remaining provisions.
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